in Personal

Customer Service Sins

This is a very short follow-up to my rant a couple of weeks ago about an experience I had at Besy Buy.  I was surfing the net yesterday and ran into this story on MS bCentral called “15 Customer Service no-nos”.  It pretty much sums up all the problems I had plus many others.  I have had nearly every single one of these happen to me and I’m sure most of you have ran into some of these.  Anyway, it’s good for a quick read if your interested in this kind of stuff.